Payment
marmennill IVS accepts payment by Mastercard, VISA-Dankort, VISA, VISA Electron, andAmerican Express.

All prices have been calculated from DKK and are including Danish VAT.

marmennill IVS always encrypts your card information via a aso-called SSL (Secure Socket Layer) protokol. This means that unauthorized persons cannot read/copy yout card number or other information during the transaction.

 

Delivery
Marmennill ships all order on the day of or the day after the order has been placed.

marmennill IVS ships via the Danish Postal Service (B mail) on the date specified in the shipping email. On-time delivery naturally assumes the Danish Postal Service’s delivery times. marmennill IVS cannot be made responsible in delays caused by the Danish Postal Service. In the case of very long delays or outright missed deliveries marmennill IVS will naturally ship a new delivery without extra charge.

All international deliveries are carried out with the Danish Postal Service’s partners

 

Warrenty
marmennill IVS provides 2 years warrenty in accordance with the Danish consumer laws. This warrenty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering. Remember that your marmennill bikini sould never be washed at over 40 degrees celcius. Complaints about defects that should be detected by normal examination of the goods must be conveyed to marmennnill IVS within a reasonable time. The product can be returned for repair, replacement or, if necessary, crediting. In connection with complaints marmennill IVS bears the shipping costs to a reasonable extent.

Complaints and return
By defect, or possibly missed deliveries, please contact:

Marmennill IVS
Fiolstræde 23, 4. sal
1171 København K
Denmark

Returns are also shipped to this address.

Reimbursement
In case of agreed discounts, returned goods or prepaid products canceled before shipment, there must be a full or partial refund of the purchase price. Repayment is usually always by bank transfer and marmennill IVS therefore need information on registration and account number for your bank account. This information is not sensitive and can easily be informed by email or other traditional correspondence form.

 

Returns
There are 14 day return policy for goods, from the day they are received. If you choose to cancel a purchase, simply return the item in the same condition as you received it. Once the item is received and approved, the purchase price refunded to your account within a few days. You must bear the costs for the return.

The return must be notified to us within 14 after the purchase and shipment of the product to us must be done within 14 days of the notification.

Notification must be made vi mail to marmennill@marmannill.com.

The condition of the bikini when you send it back
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to determine the nature, characteristics and the way it works. In other words you can try the product in the same way as if you tried it in a physical store.

If the product is tried beyond what is described above, we consider it as used, which means that you at the return of the purchase only get part or none of the purchase amount back, depending on the product’s commercial value.

In order to receive the entire purchase amount back you can therefore do the same as you can in a physical store. You can test the product, but do not take it into actual use. If the laundry label has been cut it will be considered used.